Overview
ME & YOU is operated by MeandYou Health LLC ("ME & YOU", "we", "us"). This policy explains how ME & YOU collects, uses, shares and protects information when you visit our website, complete the medical assessment, create an account, contact us, receive care or make a payment.
Who handles your information
ME & YOU runs the website, your account, payments and support. Wasef Health, PC and its licensed providers handle your medical care and medical records. Independent, state-licensed pharmacies fill prescriptions. Health information you give your provider is protected health information under HIPAA and is handled under the Notice of privacy practices. ME & YOU handles it only as a business associate of Wasef Health, PC, under a written agreement.
Information we collect
Contact details (name, email, phone); your state and shipping address; date of birth; health information you enter in the assessment (goals, medical history, medicines, allergies, pregnancy status); account login details; order, payment, shipping and support information; and device, browser and cookie data.
How we use it
To check eligibility and state availability, send your assessment to a licensed provider, support pharmacy fulfilment and shipping, process payments, refunds and cancellations, answer support requests, send care and order messages, keep the site secure, prevent fraud and meet legal obligations. Marketing messages are only sent with your consent.
Who receives it
Wasef Health, PC and its licensed providers; the pharmacy that fills your prescription; payment processors; and hosting, email, messaging and security providers and professional advisers, only as needed to provide the service and under contract. We never sell your personal or health information, and we do not share health information with advertising platforms.
Your rights
Depending on where you live, you may ask to access, correct or delete your information, or opt out of marketing or targeted advertising. We honour Global Privacy Control signals where required by law. Washington and Nevada residents: see our Consumer health data notice. California residents: you can ask what personal information we collect and how we use it, and we do not sell or share it for cross-context behavioral advertising.
Security and retention
We use administrative, technical and physical safeguards, and all information is sent over encrypted (SSL/TLS) connections. No system is completely secure. We keep information only as long as needed for care, legal, billing and record-keeping purposes; medical records are kept by Wasef Health, PC as the law requires.
Privacy contact
support@meandyouhealth.com (subject "Privacy request"). For your medical records, contact Wasef Health, PC at contact@wasef-health.com. Please don't email detailed medical information.